ALWAYS FREE SHIPPING WITHIN CONTINENTAL USA
ALWAYS FREE SHIPPING WITHIN CONTINENTAL USA
Toll Free: 1.866.782.5520
Phone: 954.499.9149
Fax: 954.499.2269
E-mail: support@rtaproducts.com
If you accept the package, we can then send you the parts needed to complete the unit. Let us know immediately by filling out the Order Replacement Parts section on the website.
Please submit a request to support@rtaproducts.com, attaching your proof of purchase, the product’s model number, and the part number(s) you require. For the part numbers, please consult your assembly instructions. If you've misplaced them, you can download them from Assembly Manuals. If you haven't received a response within 1 business day, please follow up by calling 1-954-499-9149, providing your name and email address.
We are located in Pembroke Park, FL and we ship all parts by UPS ground. Depending on where you are, it can take up to 6 business days from the day we confirm the shipment. Part shipments will be confirmed by e-mail, using the e-mail address you provided in the form.
You can download or view them in our website under Find an Instruction Manual. This is the fastest way to receive the instructions, otherwise you can also call us at (954) 499-9149 and we will either fax them or e-mail them to you. Please consider the environment before printing any material.
All of our desks include a small Phillips screwdriver and a mini-wrench. This will be inside the hardware plastic bag. A small power screwdriver or drill is helpful, but not required.
It varies depending on the desk. It depends on the complexity of the product and how much experience you have assembling furniture.
We do not recommend installing other accessories or wheels on a desk that was not designed to include other than the supplied accessories and wheels. It is not safe and it will void the original warranty.
RTA Products, LLC
2500 SW 32nd Avenue Pembroke Park
FL 33023 U.S.A.
Toll Free: 1.866.782.5520
Phone: 954.499.9149
Fax: 954.499.2269
E-mail: info@rtaproducts.com
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