ALWAYS FREE SHIPPING WITHIN CONTINENTAL USA
ALWAYS FREE SHIPPING WITHIN CONTINENTAL USA
Toll Free: 1.866.782.5520
Phone: 954.499.9149
Fax: 954.499.2269
E-mail: support@rtaproducts.com
TV Stand/Entertainment Center: 2 YEAR WARRANTY
RTA Products, LLC warrants to the Original Purchaser who acquired a new product from RTA Products or its authorized resellers that this product will be free from defects in its workmanship and materials, under normal use and service conditions, as described herein. "Defects" as used in this warranty, is defined as any imperfections that impair the use of the furniture or product. RTA products will repair or replace, at is option, without charge to the original purchaser ‘other than freight from purchaser to RTA Products, only the defective products or parts for a period of TWO (2) Years.
Replacement parts can only be supplied if parts are available. Items out of production may be unavailable. This warranty will be effective for the applicable time period beginning the date of purchase on your original sales receipt. RTA product’s obligation under this warranty is limited to repairing or replacing products or parts as provided herein. This product has been designed for and is intended for office and home-office use only. This warranty is Original Purchaser’s sole remedy for product defects, and this warranty does not extend to any product, or damage to any product, caused by or attributed to abuse or misuse, products used for commercial or rental purposes, use modifications of, or attachments to the product, and products or parts not used, maintained, or extended hereunder is in lieu of any and all other warranties, express or implied, including without limitations any implied warranty or merchantability or of fitness for a particular purpose. Please note, all desks made with PVC Laminate surface should not be exposed to direct sunlight, as it may damage the material. Damage of this nature is not covered under this warranty.
RTA Products will not be responsible for indirect, special, incidental or consequential damages. This warranty is limited to merchandise purchased in the Continental United States, excludes AK, HI and PR. Some States do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights. You may also have other rights that may vary from state to state.
To file a Claim within the 48 contiguous United States: Email us to warranty@rtaproducts.com to explain the defect and provide your name, address, phone number, model number of our product, date and place, and proof of purchase. Please provide pictures of the damage or defect.
If we determine that a replacement will remedy the situation, and in order to determine the extent or the cause of the defect, purchaser may be requested to send the part in question at purchaser’s expense. Once we receive the part, we will examine it and determine whether the claim is valid (or not), and then proceed to send the replacement. We will ship the replacement at our expense.
Replacement Parts for International Customers & AK-HI-PR orders:
RTA Products will replace the part free of charge, while the customer is responsible for shipping costs plus any International local taxes or duties.
RTA Products, LLC
2500 SW 32nd Avenue Pembroke Park
FL 33023 U.S.A.
Toll Free: 1.866.782.5520
Phone: 954.499.9149
Fax: 954.499.2269
E-mail: info@rtaproducts.com
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